FAQs Q1: How is the warranty? A1: Warranty time is 15 months after BL date.
Q2: Can we visit your factory before order? A2: Sure. All new and old friends are welcomed to visit us at our factory. Besides, we can pick up you at the station or airport if needed. We will be very honored to help with tickets and accommodation booking.
Q3: Do you have a stock? A3: We have stock for popular models, we produce according to order.
Q4: What's the MOQ? A4: One set only.
Q5: How about your quality? A5: We have approved the ISO9001:2008 Quality management system.ISO14001 Environmental management system, OHSAS18001 International occupational health and safety management system, and Social Accountability 8000(SA8000). Most products have been approved by the European and American safety standards, including CE, GS, EMS&UL,90% of our products are exported to more than 40 countries and regions around the world, especially to Europe and America market and always win high reputation. So you can rest assured of our quality products and our best services.
Q6: Do you have professional engineers? A6: Yes, we have professional engineers and designers. We can provide OEM services under Alpha brand.
Q7: Can you provide customized machines? A7: Yes, we can design and manufacture according to your specific requirements.
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